Long Waits for NYC’s COVID-19 Isolation Hotel Rooms, As Omicron Cases Spike

Those who’ve tried to use the service in recent weeks say there haven’t been enough hotel rooms to meet demand. They report delays in obtaining a room, sometimes three days or more, even as the CDC recently cut its recommended isolation time down to five days.

Michael Appleton/Mayoral Photography Office

A resident receives a COVID-19 test at a city site in Manhattan in 2020.

When Sam Bellamy tested positive for COVID on Dec. 16, he immediately called the city’s hotline for a free hotel room. He lives in Brooklyn with two roommates, one of whom was unable to get the booster due to health concerns, so he knew isolating at home would be tricky. 

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Bellamy waited on hold for an hour and a half to register, only to realize he would need more time to gather his work effects before being picked up by the free transport service the city offers as part of its COVID-19 Isolation Hotel Program. So he asked to be picked up the next day. But when he called back that Friday night, he was told he hadn’t even been put in the system. So he had to get registered anew and begin the wait again.

He started doing sponge baths in his shared bathroom instead of showering without a mask, expecting to be into a hotel room soon enough. A friend of his who used the program in November told him she’d been picked up in mere hours. He called the hotline daily, waiting on hold for up to two hours each time.

But it wasn’t until the night of Dec. 19—three days after his diagnosis and his initial attempt to secure an isolation space—that Sam was given a room in the LaGuardia Plaza Hotel in Queens.

“First thing I did when I got here was take a shower!” he said.

As the omicron variant overwhelms New York City, residents with roommates and family they need to isolate from are calling the city’s free hotel room program, called Take Care, for a safe place to recuperate. Launched at the start of the pandemic, the service provides participants with three meals a day, round-trip transportation, medication delivery and more—all free of charge.

But as local politicians and media have continued touting the program’s benefits, spiking COVID-19 cases appear to be straining its efficiency. Those who’ve tried to use the service in recent weeks (including this reporter) say there haven’t been enough hotel rooms to meet the demand. Residents are reporting long delays in obtaining an isolation room, of three days or more, even as the CDC recently cut its recommended isolation time down to five days.

The delays are particularly concerning for people who are already unhoused. COVID cases are once again rapidly spreading through the city’s shelter system, where residents are often housed in congregate, dorm-style rooms with multiple people.

A worker at a nonprofit that employs some unhoused people told City Limits they called the hotel hotline to try and secure a room for an employee who could no longer stay in a homeless shelter due to a COVID exposure. They waited on hold for four hours last Wednesday, Dec. 22, and for six hours the next day, they said—and still were unable to get through to a real person.

NYC Health + Hospitals declined to answer questions about how many isolation hotel rooms are currently contracted for the program, or what average wait times are for the rooms, but acknowledged the capacity issues fueled by increasing omicron cases.

“Our Take Care hotel program has seen a rise in numbers, as was to be expected around the holidays and with the colder weather bringing people indoors. Like many other industries, staffing challenges have impacted our operations,” a representative told City Limits in a statement. “We are working to add more hotel rooms by the first week of January to accommodate visitors and residents of New York, especially those with roommates and multi-generational families, who may otherwise not have a safe, comfortable place to quarantine or isolate.”

Rumors of the long wait times for the hotel rooms are dissuading some New Yorkers from even calling. Cissy Yu, 26, took advantage of the program in November when she tested positive for COVID. She unfortunately contracted the virus again on Dec. 21. She decided that this time, she’d try to stay home, but was still concerned about exposing her housemates.

“I kind of assumed the hotel would be really backed up because so many people have COVID right now,” she said, adding that she read about the days-long waits on a Reddit thread. “Last time I was there, a nurse mentioned when they get a surge of patients they’re not staffed very well to handle huge loads.”

The omicron variant has caused such a surge. The CDC estimated that over 90 percent of COVID cases in the tri-state area are caused by the new variant. Prior to this latest spike, the hotel room system appeared to be working smoothly. When Christopher Nickelson, 27, called the hotel hotline in mid-November, he remembers being on hold for about five minutes and was able to schedule a pickup for the same day.

“The program was really such a lifesaver,” he said. Nickelson said he was experiencing multiple COVID symptoms and was so sapped of energy that he knew he couldn’t cook for himself every day. The LaGuardia Plaza Hotel, where he was placed, provided three meals a day, and he had regular check-ins with a nurse.

Nickelson said a nurse told him that during his stay, the hotel was around half capacity. At that time, NYC’s seven-day case average was about 1,400. The Queens hotel near the airport has 358 rooms, according to its website. As of Dec. 27, the city’s seven-day COVID case rate was over 20,000, having doubled in less than a week.

It’s not clear if LaGuardia Plaza is the only hotel the city is using for its isolation program; Health + Hospital officials did not respond to City Limits’ inquiries about how many sites it is currently contracting with. The Department of Homeless Services (DHS) has also leased rooms at at least four hotels specifically for homeless shelter residents who’ve been exposed to or tested positive for COVID, officials said last week.

The city appears to be working to expand the Take Care program to new hotels. James Fitzgerald, 27, was given a room in the Holiday Inn at LaGuardia Airport on Dec.16 after testing positive. He said a staffer told him that this hotel was slated to open later in the year, but the city expedited the process to open it that week. (The Holiday Inn did not respond to a request for comment, but its website says the hotel has 217 rooms.)

This reporter is one of the many New Yorkers who faced this issue. I received my positive COVID result after waiting in line for a rapid test for over three hours on Sunday, Dec.19—so I called the city’s hotel program hotline. After a two-hour hold, I was placed in the queue and told I should hear about a room in 24 hours.

But that time came and went, and on subsequent daily calls, I was told that they were unable to give me an estimate and they were backed up. Nine days later, I’m still at home. 


Have you had an experience with the city’s COVID-19 Isolation Hotel Program? Tell us about it by emailing editor@citylimits.org

The post Long Waits for NYC’s COVID-19 Isolation Hotel Rooms, As Omicron Cases Spike appeared first on City Limits.

Maryland Gov. Larry Hogan entertaining GOP efforts to recruit him for 2022 Senate race

Maryland Gov. Larry Hogan is engaging with stepped-up Republican efforts to recruit him into next year’s Senate race, CNN has learned.

The popular Republican governor’s entry into the Senate race in a blue state would immediately put Democrats on defense in what would otherwise be a sleepy reelection for Sen. Chris Van Hollen — and potentially upend Democratic efforts to hold onto the Senate majority in next year’s midterms. But running now would require Hogan to chart an anti-Donald Trump path through GOP politics, which so far no prominent Republican has been able to pull off.

Senior Republicans have been citing Republican Glenn Youngkin’s win in last month’s Virginia governor’s race, urging Hogan — who’s term-limited as governor — to look at that campaign as a model for how to run while keeping the former President at a distance and focus on local issues instead of the national GOP agenda.

Trying to appeal to the independent-minded Hogan, several prominent Republicans have also pitched him and his staff on the idea that if he won and helped Republicans achieve a narrow majority, he could be the GOP’s version of Democratic Sen. Joe Manchin, according to four sources familiar with these efforts. As the most conservative Democrat in the evenly divided Senate, Manchin holds enormous power within his caucus as a frequent swing vote. (Hogan currently co-chairs No Labels, the bipartisan group that Manchin previously co-chaired.)

But all of those calculations look different in Maryland — a far more blue state than Virginia, where President Joe Biden won by 33 percentage points and there hasn’t been a competitive Senate race for decades.

Asked for comment, a Hogan adviser pointed to previous interviews in which the governor has shot down the idea of running.

“It’s not something that I’m really taking a serious look at,” he told CNN’s Dana Bash on “State of the Union” last month when asked if he would run for Senate. In July, he told CBS News, “I have no interest whatsoever in running for the United States Senate,” adding that with his business and executive background, “being one guy in Washington and arguing with 99 other people and never getting anything done just doesn’t have that much appeal to me.”

Hogan’s biggest problem might be within his own party. Even if he didn’t draw a strong primary challenger and secured the nomination, he would need heavy Republican support in November. Trump has already endorsed a primary opponent to Hogan’s preferred successor in the governor’s race, and the former President has made clear that he’s looking to enforce a loyalty test in Republican politics.

People who’ve spoken to Hogan are saying that the worsening political environment for Democrats since the summer and the prospect of actually being able to win appear to be factoring into his thinking. He’s not the only Maryland Republican contemplating a relatively late entry into a statewide race: former lieutenant governor and Republican National Committee Chairman Michael Steele, another prominent anti-Trump member of the party, has been making another round of calls about jumping into the governor’s race, sources tell CNN.

Democrats are taking note. Speaking about Hogan at several recent Democratic events in the state, Van Hollen has told people privately, “I’m running as if he’s in,” according to several people who’ve heard him.

Senate Minority Leader Mitch McConnell and Florida Sen. Rick Scott, the chairman of the National Republican Senatorial Committee, are among those who have reached out to Hogan in recent weeks. And though the governor has publicly disavowed interest, he continues to take the meetings and the calls.

“You name the Republican, they’ve called and asked him to run,” said one GOP operative familiar with the recruitment efforts.

Republicans haven’t been making the case to Hogan just based on his own popularity. They’ve also been pointing to Van Hollen’s low name recognition, which people familiar with the data say has been evident in Republican and Democratic private polling.

Cory McCray, a state senator from Baltimore who is also the first vice chair of the state Democratic Party, said he believed a Hogan-Van Hollen race “would be pretty competitive,” citing the governor’s popularity with Democrats as well as Republicans.

“A governor is probably more well-known than a senator … and I would assume Senator Van Hollen is aware of that as well,” McCray said, adding, “Hogan is definitely a formidable opponent, but if there’s anybody who can keep that seat, it’s Chris Van Hollen.”

Van Hollen, who declined an interview request, is a political veteran. A former chair of both the Democrats’ House and Senate campaign arms, he at home diligently climbed the ranks in Maryland politics from his home base just over the border from Washington, DC, starting with the house of delegates, then the state senate, then the US House, then winning his first Senate term in 2018.

Navigating GOP politics as a Trump critic

But there’s no guarantee Hogan would even make it to the general election.

A frequent Trump critic, he toyed with the idea of challenging the then-President in the 2020 Republican primary, before announcing in late 2019 that he would not.

Hogan said shortly after the second impeachment trial ended that he would have been a vote to convict the former President in the Senate, among many other complaints over the years.

In the Biden era, Hogan has positioned himself as a vocal leader of the winnowing list of anti-Trump Republican politicians. He supported the bipartisan infrastructure bill, and after Trump said he hoped for primary challenges to the 13 House Republicans who supported it, Hogan spoke out in their defense.

“There’s people very, very disgusted with our governor in our area,” said Ric Metzgar, a Republican state representative from Baltimore County. “In my area, it’s no secret that it’s Trump territory. In some precincts down here, 98% of the people voted for him. … I really believe that conservative people are really upset that (Hogan) pulled away from Trump.”

But the allure of having the sole Republican candidate anyone thinks could be competitive in Maryland is enough to soothe some complaints. Minutes after complaining that Hogan “loves the TV camera,” Metzgar called back with a statement of support: “Governor Hogan has run statewide twice and won very strongly, and it would be great to have a Republican in the Senate from Maryland.”

Kathy Szeliga, the Republican state representative who lost to Van Hollen by 25 points in 2016, said she thought others would come to that conclusion as well. “I think Republican primary voters in Maryland are sophisticated enough to know that President Trump did not do well in Maryland,” she said.

Trump-embracing national Republicans are ready to be forgiving as well. “More Republicans in the Senate would be a good thing,” said American Conservative Union President Matt Schlapp, while adding, “I’d like to know his takes on the [Build Back Better Act], nationalizing voting, [Supreme Court Justices Brett] Kavanaugh and [Amy Coney] Barrett.”

Hogan’s relatively stringent Covid-19 response has gotten high marks from many, but not from Schlapp, who was frustrated that his own Conservative Political Action Conference had to move from its traditional spot in Maryland’s National Harbor because of state health restrictions. In Florida, where CPAC has relocated, Republican Gov. Ron DeSantis instituted far fewer Covid-related restrictions.

“I’d like to know where he is on national issues,” Schlapp said. “We have had to move two CPACs because he was not exactly Ron DeSantis on the virus.”

Hogan is once again toying with the idea of a presidential run, which a Senate bid could either boost or complicate. If he won in 2022, he could turn around and immediately launch a 2024 campaign — or it could give him a spot to wait out a potential Trump return until 2028. But by then, Hogan, who has survived non-Hodgkin’s lymphoma, would be in his early 70s. And were he to lose to Van Hollen next year, he’d have a much harder time following that up with a strong presidential run.

National Republicans have been trying to keep their Hogan courtship quiet, blest he become the latest recruit scared out of running by the party’s Trumpist turn and the attacks Democrats are preparing.

The GOP governors of Arizona, Vermont and New Hampshire and the former governor of Nevada, all moderates, were all seen as potential strong Republican Senate candidates for 2022, but all passed on running — most embarrassingly for the party, when New Hampshire’s Chris Sununu announced he was instead running for another term for governor last month.

‘I don’t think Maryland’s seen one like this before’

Though Van Hollen’s campaign wouldn’t detail how extensive its staff and operations are so far, campaign operative Keith Presley said, “Our campaign is totally prepared for whoever runs. Senator Van Hollen is busy working to get results for the people of Maryland and to protect our democracy.” And he does have a head start on fundraising: at the end of the last quarter, he had almost $4 million on hand.

National Democrats, meanwhile, are warning that if Hogan got in, they’d try to undermine his maverick brand and make him out to be just another McConnell pawn.

“If he does run, all he’ll do is join the 40-year long history of Republicans losing statewide federal elections in Maryland,” said David Bergstein, the communications director for the Democratic Senatorial Campaign Committee.

Sid Saab, a Republican state representative from Anne Arundel county, doubts Hogan will jump in, but he’s holding out hope.

“It would be easy for him to put up a campaign quickly,” Saab said. “He can ramp up pretty quick, and I think he would obviously win the primary, even though there’s some Republicans who are not happy with him.”

McCray, the Democratic state senator, summed up the feelings that many in the state — Democrat and Republican — have about a Hogan-Van Hollen race: “I don’t think Maryland’s seen one like this before.”

And even Republicans loyal to the former President aren’t rejecting a Hogan candidacy outright. Asked about the prospect of Hogan running, even as a Republican opposed to Trump, former Trump communications director Jason Miller said he was ready to be enthusiastic.

“Everything is in play for 2022,” Miller said. “Everything.”

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Minuto a minuto: las últimas noticias del coronavirus y de la variante ómicron


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COVID-19 causes flight cancellations and other travel frustrations around DC

Travelers wait in long lines to check their bags at Ronald Reagan National Airport. (Luke Lukert/WTOP)

Dozens of flights in and out of Washington-area airports were canceled over the holiday weekend. Flight cancellations continued Monday, but those weren’t the only issues travelers ran into.

Even in the early morning hours, lines at the check-in counters at both Delta and American Airlines stretched the halls of Reagan National Airport in Arlington, Virginia, on Monday. Still, most of the flyers WTOP spoke with had no issues with their travel experience, except waiting to check a bag.

Jean, who was headed back to Fort Myers, Florida, said there were no issues with the check-in process and she was “very confident” that her flight would not be one of the flights canceled.

“I take this fight about every other week,” she told WTOP.

Dozens of flights have been canceled at Reagan National Airport. (Luke Lukert/WTOP)

But other flights from Reagan National to Chicago, Minneapolis and Phoenix, among others, were scrapped Monday morning. And even more inbound flights had been canceled for the airport closest to D.C.

These local experiences contributed to the massive list of cancellations that travelers saw nationwide over the Christmas weekend.

FlightAware, a flight-tracking website, said nearly 1,000 flights entering, leaving or inside the U.S. were canceled Saturday, up from 690 flights scrapped on Friday. Sunday saw the worst spate of cancellations, with over 1,500 flights canceled in the U.S.

As of midmorning Monday, there were already 788 flight cancellations.

Delta, United and JetBlue have all said that the omicron variant of COVID-19 was causing staffing problems leading to flight cancellations.

According to FlightAware, those three airlines canceled more than 10% of their scheduled Saturday flights. American Airlines also canceled more than 90 flights Saturday, about 3% of its schedule, according to FlightAware.

But along with canceled flights, travelers ran into other problems — specifically COVID testing delays.

Anne from Fredericksburg and her family were headed to Antigua for a little fun in the sun post-Christmas. To enter the Caribbean island, you have to have a negative COVID test.

“We had to get them three days ago, because that’s the timeline,” said Anne. “We were supposed to have our COVID testing results by yesterday and two people in our family their tests aren’t back yet. So they’re not allowing you to get on the plane.”

Anne said it was frustrating to follow all the protocols that were required and still not get the tests back in time.

“We are going to try to get a flight for them tomorrow. Yeah … they were all booked, but we’ll see.”

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Boxwood blight: Your landscape’s health may depend on how you toss the holiday greenery

With the Christmas weekend over, you may be getting ready to toss out all the holiday greenery to make a clean start for the new year. But not all of those plants should be put in a pile by the road.

During the holidays, a good number of plant-made decorations include boxwood. While the decoration looks good, it may be harboring boxwood blight, a disease that can spread to other plants in your yard if you don’t dispose of it properly.


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“If you discard it — especially near boxwood plants in your yard — when the temperatures warm up again, the fungus could potentially spread to those susceptible boxwood [plants],” said Mary Ann Hansen, an extension plant pathologist with Virginia Tech.

One woman told Hansen a story about disposing of a holiday boxwood wreath on the compost pile.

“They had a long hedge of susceptible English boxwood that went right up to the compost pile. She could see the disease ultimately spreading down that hedge and destroying the whole hedge,” said Hansen.

There are signs for spotting boxwood blight. If the disease is active, you should be able to see  circular tan leaf spots with a dark border.

Boxwood blight on garden plant
Signs of boxwood blight can be found on the leaves of a garden plant. (Coutesy Mary Ann Hansen)

But the disease also causes leaves to drop off, so the infected leaves might have already fallen off the stems.

“Often, on infected plants, you’ll see black streaks on the young green stems. So, if you see those black streaks, those are definitely a red flag for boxwood blight. Sometimes you can see the symptoms,” Hansen said.

boxwood blight on plant stem
Black streaks on plant stems are also a sign of boxwood blight. (Courtesy Mary Ann Hansen)

But it’s better safe than sorry, she said. Discard any greenery containing boxwood in a double bag — with one bag inside the other — and make sure that it gets to the landfill with the rest of your household trash.

Don’t leave it lying around the yard in cull piles from which the fungus could spread.

“You want to make sure you are not discarding your greenery with your Christmas tree on the side of the road open to the air, because the spores could spread. But, more importantly, the dead infected leaves could spread from that,” said Hansen.

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